Customer service representatives Average Salary in USA, 2024

How Much Does Customer service representatives Make in the USA?

The average annual salary for Customer service representatives in the USA is $40,218.73, equivalent to an hourly rate of $19.34.

What Customer service representatives Do in Their Daily Jobs?

Customer service representatives are essential members of any company as they serve as the front-line of communication between the business and its customers.

These individuals are responsible for addressing customer questions, concerns, and issues, as well as providing product or service information and resolving any conflicts or complaints.

Additionally, they may handle customer orders, returns, and exchanges, and strive to ensure that each customer has a positive experience with the company.

Customer service representatives must possess strong communication skills, patience, and the ability to remain calm under pressure, as they are often dealing with frustrated or upset customers.

Their primary goal is to build and maintain positive relationships with customers and ultimately contribute to the success and reputation of the company.

Explore Different Salaries by Seniority and Average Percentiles

Gain insights into income distributions with this visualization of average salaries across various states in the United States.

It's essential to acknowledge that the absence of data in certain instances leads to the creation of zero-value buckets, impacting the representation of seniority and percentiles.

Furthermore, variations in average salaries among different states can result in peculiar aggregations. This anomaly is a reflection of the diverse economic conditions, workforce structures, and available data across states.

Salary of Customer service representatives in every US state

District of Columbia
$51,937.60
Massachusetts
$48,609.60
Washington
$48,318.40
New York
$47,881.60
California
$47,340.80
Connecticut
$46,612.80
Minnesota
$45,780.80
New Jersey
$45,219.20
Vermont
$45,011.20
Rhode Island
$44,449.60
New Hampshire
$43,700.80
Alaska
$43,513.60
Illinois
$43,180.80
Colorado
$42,785.60
Maryland
$42,577.60
Delaware
$42,473.60
North Dakota
$42,203.20
Wisconsin
$42,203.20
Oregon
$42,099.20
Hawaii
$41,912.00
Pennsylvania
$41,808.00
Iowa
$41,433.60
Indiana
$40,934.40
Ohio
$40,913.60
Maine
$40,872.00
Michigan
$40,705.60
Missouri
$40,414.40
Arizona
$39,811.20
Utah
$39,644.80
Virginia
$39,395.20
Nevada
$39,166.40
North Carolina
$38,875.20
Florida
$38,812.80
Texas
$38,542.40
Nebraska
$38,396.80
Montana
$38,064.00
Georgia
$37,856.00
Tennessee
$37,606.40
Idaho
$37,336.00
South Dakota
$37,336.00
Kansas
$37,148.80
Arkansas
$37,107.20
West Virginia
$37,086.40
Kentucky
$36,857.60
Wyoming
$36,691.20
New Mexico
$36,400.00
Oklahoma
$36,379.20
South Carolina
$36,254.40
Virgin Islands
$35,900.80
Alabama
$35,817.60
Louisiana
$35,214.40
Mississippi
$33,467.20
Guam
$28,100.80
Puerto Rico
$23,649.60